Privacy Policy

1.1 Overview

Proteus AI (“Company,” “we,” “us,” or “our”) provides artificial intelligence platforms, APIs, enterprise tools, and related services (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, store, and protect personal information.

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1.2 Information We Collect

A. Information You Provide

Name

Email address

Phone number

Account credentials

Organization/company name

Billing information

Communications

Prompts, uploads, datasets, and user-generated content

 

B. Automatically Collected Data

IP address Device identifiers

Browser type

Operating system

Log data

Usage analytics

Cookies and tracking data

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C. Third-Party Sources

Identity verification vendors

Payment processors

Analytics providers

Public datasets (for model training)

 

1.3 How We Use Information

We use information to:

Provide and maintain services

Train, fine-tune, and improve AI models (unless contractually restricted)

Monitor abuse and ensure safety

Process transactions

Provide customer support

Conduct research and development

Comply with legal obligations

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We may use de-identified or aggregated data for research and business purposes.

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1.4 Legal Basis (GDPR/UK)

Where applicable, we process personal data based on:

Contractual necessity

Legitimate interest

Consent Legal compliance

 

1.5 Sharing of Information

We may share data with:

Cloud infrastructure providers

Security vendors

Payment processors

Business partners

Authorities when legally required

In connection with mergers or acquisitions

 

Proteus AI does not sell personal data.

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1.6 International Transfers

Data may be transferred internationally. Safeguards include:

Standard Contractual Clauses (SCCs)

Data Processing Agreements

Encryption

 

1.7 Data Retention

Data is retained only as long as necessary to:

Provide Services Meet legal obligations

Resolve disputes

Improve AI systems

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1.8 User Rights

Depending on jurisdiction, users may:

Access data

Correct data

Delete data

Object to processing

Withdraw consent

Request portability

 

1.9 Children’s Privacy

Services are not intended for children under 13 (or 16 where applicable).

 

1.10 Security

We use encryption, access controls, audits, and monitoring to protect data.

 

2. AI Responsible Use Policy

Proteus AI is committed to ethical AI development and deployment.

 

2.1 Prohibited Uses

Users may not use Proteus AI to:

Generate illegal content

Harass, threaten, or exploit individuals

Create deepfakes for deception

Conduct fraud or impersonation

Generate malicious code

Engage in disinformation campaigns

Produce child exploitation material

 

2.2 High-Risk Applications

Use in the following domains requires additional review:

Medical diagnosis

Legal advice

Financial decision-making

Hiring or employment decisions

Credit scoring

Biometric surveillance

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Proteus AI models are not substitutes for licensed professionals.

 

2.3 Bias & Fairness

We actively:

Test models for bias

Improve training datasets

Monitor outputs

Provide reporting channels

 

2.4 Human Oversight

Users are responsible for reviewing outputs before reliance or publication.

 

3. DATA PROCESSING ADDENDUM (DPA)

This DPA applies when Proteus AI processes personal data on behalf of a customer (“Controller”).

 

3.1 Roles Customer = Data Controller Proteus AI = Data Processor

 

3.2 Processing Details Nature

AI model processing, hosting, analytics

Purpose: Providing contracted services

Duration: Term of agreement Categories of

Data: Defined by Customer

Data Subjects: Defined by Customer

 

3.3 Subprocessors

Proteus AI may engage subprocessors including:

Cloud hosting providers

Infrastructure providers

Security vendors

 

We maintain an updated subprocessor list upon request.

 

3.4 Security Measures

Proteus AI implements:

Encryption at rest and in transit

Role-based access control

Multi-factor authentication

Logging and monitoring

Incident response procedures

 

3.5 Data Breach Notification

We will notify customers without undue delay after becoming aware of a confirmed data breach.

 

3.6 Data Transfers

International transfers rely on:

SCCs Adequacy decisions

Equivalent safeguards

 

3.7 Data Deletion

Upon termination, personal data will be deleted or returned per contractual terms.

 

4. Security Policy

Proteus AI maintains a comprehensive security program including:

Administrative Safeguards

Employee training

Confidentiality agreements

Background checks (where lawful)

 

4.2 Technical Safeguards

TLS encryption AES-256 storage encryption

Intrusion detection systems

Regular penetration testing

Vulnerability management

 

4.3 Physical Safeguards

Secure data center providers

Access restrictions

 

4.4 Incident Response

We maintain a documented incident response plan addressing:

Detection

Containment Investigation

Notification Remediation

 

5. Acceptable User Policy

Users agree NOT to:

Reverse engineer models

Scrape or extract training data

Circumvent safeguards

Attempt prompt injection attacks

Upload unlawful data

Use Services for illegal surveillance

Violate intellectual property rights

Violation may result in suspension or termination.

 

6. Model Transparency Statement

Proteus AI provides transparency regarding model development and limitations.

 

6.1 Training Data

Models may be trained on:

Licensed datasets

Publicly available data

Data created by human trainers

Customer-provided data (if permitted by contract)

 

6.2 Limitations

Models may:

Produce inaccurate or fabricated information

Reflect biases present in training data

Misinterpret ambiguous prompts

Outputs should be verified before use in critical contexts.

 

6.3 Continuous Improvement

We continuously:

Update safety mechanisms

Improve alignment techniques

Monitor misuse

Improve factual accuracy